Privacy Policy

1. Information We Collect

• WhatsApp phone number and message content you send to our business number.
• Message metadata, including message IDs, timestamps, and delivery states.
• Account and billing details required to operate your subscription.
• Technical logs needed for security, troubleshooting, and fraud prevention.

2. How We Use Information

• To deliver and improve the Clawtis assistant experience.
• To process requests, manage subscriptions, and provide support.
• To monitor reliability, prevent abuse, and maintain platform security.
• To comply with legal obligations.

3. WhatsApp and Third-Party Services

We use the WhatsApp Business Platform to send and receive messages. Your use of WhatsApp is also subject to Meta's policies and terms. We may also use secure infrastructure providers for hosting, storage, and analytics.

4. Data Retention

We retain data only as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type.

5. Data Sharing

We do not sell personal data. We may share data with service providers that process data on our behalf, subject to contractual and security safeguards.

6. Security

We use reasonable technical and organizational safeguards to protect your information. No system is perfectly secure, but we continuously improve our protections.

7. Your Rights and Data Deletion Requests

You can request access, correction, or deletion of your data by emailing support@clawtis.in. Include your phone number and request details so we can verify and process your request.

8. Contact

For privacy questions, contact us at support@clawtis.in.